Terms and Conditions

For Returns, all parcels must be returned to us within 21 days of delivery and must be in the original condition, unworn, unwashed with hygiene liners and swing tags in place. 

Please note, we do not cover return shipping costs (although, we are working on it). Please ensure your return package is prepaid and insured, for your protection, in case of loss or damage.

Zahara Swim is limited edition swimwear and for this reason we cannot guarantee sizes will be available when exchanging. If the size or style you want is not available you will be given a full refund in store credit. Zahara does not cover customs duties or charges, which may apply depending on your country.

All of our styles are handmade with care and are inspected before being shipped to ensure the highest quality garments are being sent to you. In the unlikely event that swimwear is faulty, please contact us immediately so we can arrange for a replacement. If the item is no longer in stock, we will issue a full store credit.

To avoid fabric deterioration we recommend a cold wash and for your swimwear to be hung up out of the direct sunlight 

Once your return has been processed, you will be notified via the email address provided in your original order. You will receive a seperate email or direct message containing your Gift Voucher details and how to use your Gift Voucher. Please ensure to check your junk or spam inboxes jus incase.

Swim Returns

All swimwear must be returned with original hygiene stickers attached. Swimwear without hygiene stickers attached will be denied and returned back to the customer. 

On the returns form provides please fill in:
- Your order number
- Items you are returning; and
- Instagram name & email to receive your gift voucher

Our Returns Address is:
PO BOX 265 Mooloolaba QLD 4557 Australia 

Afterpay and Sezzle Returns

All orders made with Afterpay or Sezzle are in accordance with all Zahara Swim return policies. Once your return has been processed, you will be issued with a gift voucher and your installments will continue as normal.