Shipping & Returns

RETURNS

If you need to make a return, we offer store credit or exchange.

Return Window: Items must be returned within 30 days of delivery.
Condition: Items must be unworn, unwashed, with original hygiene stickers and tags attached.
Exclusions: For hygiene reasons, swimwear bottoms and one-piece swimsuits must be tried on over underwear.
Returns may be refused if hygiene stickers have been removed.

Shipping costs are non-refundable.

HOW DO I RETURN MY ITEM?

  1. Email theteam@zaharaswim.com with your order number, name of items you wish to return and reason for return.

  2. Check your items to ensure they are in perfect condition as Zahara will not accept any items returned damaged in any way.

  3. Ship your parcel back to the address provided below. We recommend you send your parcel back via trackable mail as we are not liable for returns lost in transit.

    Once we receive your return, we will either issue you store credit in the form of a gift card which can be used storewide or organise your exchange. 

Our Returns Address is:
PO Box 164, Waverley, NSW, Australia, 2024

AFTERPAY & SEZZLE RETURNS

All orders made with Afterpay or Sezzle are in accordance with all Zahara Swim return policies. Once your return has been processed, you will be issued with a store credit and your instalments will continue as normal.